Our gift plans and prices

FAQs: Kopi Gourmet Coffee Gift Experience

A Kopi gift subscription is a perfect unusual luxury treat for someone special, whether it's a birthday or a big event like Christmas. As such, we take extra special care to ensure they get an amazing experience from us each and every time.

So what exactly will they get in their Kopi box each month?

Each month they will receive a slimline box which contains a different 250g bag (20-25 cups) of gourmet coffee chosen by our experts from around the world, a gorgeous booklet explaining the provenance of the coffee and tasting notes, and sometimes a special extra treat that we put in from time to time.

When will the recipient get their gift and how do they redeem it?

At the end of your purchase you will receive a unique gift code that you can pass on to the recipient directly or as part of a personalized gift certificate. They can then use this code to redeem their Kopi coffee at any time (within the expiry date) - giving them the freedom to set up their preferred delivery terms.

Our Kopi boxes arrive around the 14th of the month and our cut-off date is the 10th, so any orders after that date will arrive on the 14th of the following month.

If I order now, I'm not sure the box is going to arrive to the recipient in time. Is there something I can give them to show I've purchased it while they wait?

With each gift purchase you can enter a unique message that we use to create a personalized digital gift certificate for you. You can print this out and hand it to them or email it directly.

You won't send them any billing information, emails, or order confirmations will you?

No way! You will get all payment receipts, claim codes, and confirmations. The only way the gift recipient will know about the gift is if you tell them yourself.

Do you automatically renew the subscription at the end of the term?

No we don’t - in fact the gift shouldn't really be called a subscription as it's more a one off purchase. Towards the end of the term we will email the gift recipient to ask if they would like to continue. If not we simply close the account.

How long do they have to claim their gift?

3 months. At the end of which the code will expire and be non-refundable. It will be up to you as the purchaser to remind them, as we won’t have any contact details for them at that point.