Wednesday
Jul182012
Often too much choice leads to frustation and confusion
A great TEDx talk by Baba Shiv reveals how often being presented with too many choices when you are not informed or have expertise in a field, leads to frustration and dis-satisfaction.
There have been previous studies like this (usually involving pots of Jam at a market stall) but sums up the supermarket experience for most people trying to choose a nice freshly ground coffee to try....
tagged choice, dilema, frustration, psychology, tedtalks | in eCommerce
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